Which languages does the assistant speak?
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The main language is Lithuanian. The assistant also speaks English, Russian and other languages: when a caller speaks another language, it can switch to it and explain your services, prices and opening hours in that language. If a specific language matters for your customers, write to us – we'll test it before launch. The dashboard is available in Lithuanian, English, Russian, Polish and Ukrainian.
Can the assistant call customers itself?
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Yes. Besides answering calls, the assistant can make calls: offer your services or products, follow up on leads, remind about appointments, invite past customers back or ask for feedback. Tick “Call customers” when signing up, and we'll agree on the call list and script together. Individuals are only called if they are existing customers or have given consent; calling businesses is allowed.
Will the assistant sound like a robot?
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Best to hear it yourself: enter your website at the top of the page and talk to the assistant in your browser, and listen to all 12 Lithuanian voices in the “Voices” section. The voices are natural and warm, but callers will know they're talking to AI: at the start of the call the assistant introduces itself as a virtual assistant and says if the call is recorded. The EU AI Act requires this.
Can I keep my current number?
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Yes, you don't need to change your number. Within 1 business day you'll get the assistant's +370 number (included in the price) and forward calls to it from your phone. Telia customers (single-asterisk codes): when you don't answer – *61*assistant number#, when busy – *67*assistant number# (works only when call waiting is off), when your phone is off or unreachable – *62*assistant number#. Tele2 and Bitė customers (double-asterisk codes): **61*assistant number#, **67*assistant number#, **62*assistant number#. Turn them off with ##61#, ##67#, ##62#; Bitė customers can turn off all forwarding with ##002#. Forwarded calls are charged by your operator according to your plan. You'll find instructions with your number in the dashboard.
How does the assistant learn about my business?
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In ~30 seconds it reads your website: services, prices, hours, address and FAQ. Later you can add knowledge and set rules in your dashboard, e.g. when to put a call through to you.
Can I choose and later change the assistant's voice?
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Yes. You can choose from 12 Lithuanian female and male voices – all included in every plan at no extra cost. You can change the voice anytime in your dashboard with one click: the new voice works from the very next call.
Which calendars does booking work with?
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Right now, appointments booked by the assistant appear in your dashboard. Sync with popular calendars and integrations with other booking systems are coming soon. Need it now? Write to us and we'll help.
What happens after 7 days?
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The trial ends after 7 days or once 30 minutes of calls are used. You add a payment card when signing up, but nothing is charged today – the first payment is taken only when the trial ends. If you don't want to continue, cancel the subscription in your dashboard before then – you pay nothing and the assistant stops answering.
What happens when I run out of minutes?
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The assistant keeps working, and each extra minute costs €0.35 excl. VAT. You can always see your remaining minutes in the dashboard.
How is the agreement signed?
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Fully online. During sign-up you review the Terms of Service and the Data Processing Agreement and accept them with a click. The signed agreement (PDF) with date and time is instantly available in your dashboard. Invoices include VAT.
Is my customers' data safe? What about GDPR?
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We process data under the GDPR and transmit it only over encrypted connections. When signing up you sign a Data Processing Agreement – you'll always find it in your dashboard. You set the retention period for recordings and summaries yourself and can delete them at any time. Data processing agreements are in place with all sub-processors.
Can I cancel anytime?
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Yes. You can cancel a monthly plan anytime – it stays active until the end of the paid period. You pay nothing during the trial. No hidden fees or long-term commitments.